Norvado

Report A Problem

This is a Norvado customer Trouble Reporting system. Once you fill out this form below an email will be logged with our 24/7 call center. Someone will contact you upon receipt of the email. Depending on how you have filled out the form below will determine how you will be contacted and how technicians will be dispatched. Please be precise in filling out the Trouble Ticket report form. Those fields with an "asterisk* " are required.

Company (Optional):

Full Name*

Address

City

Phone Number*

Email Address

Product/Service*

Comment / Question*

I can be contacted at this phone number*
(Cellular or your Home Phone if no other available)

How would you like to be contacted?

Please Email Me
Please Call Me

I am Requesting Immediate Emergency Dispatch:

Have Someone Call Me Before Dispatch:

I have read the notice below and understand I may be charged if my equipment is found to be at fault:* You must check this box before submitting your trouble ticket.

Please be advised that if this trouble is found to be with your equipment that Trip Charges of up to $90.00 plus Time and Material may be incurred. To help you avoid possible Trip Charges have you checked, unplugged or reset any and all of your related equipment as described on pages 29-30 of the Norvado Phone Directory? If not, perhaps you would like to do that first before submitting this Trouble Ticket.